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We have openings in both our USA Corporate office and India Branch. |
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TRAVEL CONSULTANT |
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-Responsible for making and selling international airline ticket booking in Sabre, fare and Tax calculations, issuing tickets.
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-Good written and oral communication skills in English. Communicate with clients over phone and email. |
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-Good Team player |
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-Customer Service |
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-Providing excellent customer service to existing & potential clients, maximizing the opportunity for repeat business.
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-Managing the travel need of the clients, learning and delivering expert knowledge on every travel product & destination. |
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-Advising international travelers on customs regulations, passports and visas. (money exchange rates, if needed). |
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-Guiding clients on destinations and making arrangements for transportation, hotel accommodations, car rentals, tours and recreation. |
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-Sales and Marketing Management |
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-Responsible to achieve sales targets and maintain high yield revenues. |
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-Identify the key accounts, develop a plan and build excellent business relationship with customers.
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-Formalized business reviews carried out with key customers on a quarterly basis to review performance vs. plans.
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-Provide regular and effective timely updates to agents and customers through calling & emails.
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-Improve visibility of the product and update information on destinations.
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-Responsible for actively involves in Team Alliance activities.
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-Liaison close co-ordination with reservations and accounts department with an aim to ensure better service to the clients. |
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Desired Candidate Profile
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- Making Reservations on Sabre. Experience 0.5-2 years in travel industry. |
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- Fresher from travel schools and / or IATA UFTAA qualified can also be considered. |
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- Excellent communication skills and a team player with a passion for travel. |
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- Candidates will be required to work in shifts (e.g) 9:30 pm to 6:30 am. |
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The candidate should have good geography knowledge(World). |
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Compensation plan:Excellent Base + Performance based incentive (well above the market rate) |
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Working in Shifts may be required during busy times of the year. |
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Location: Fremont , USA & Mumbai , India |
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Work from Home option available (once a week). |
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